Customize which Releventful notifications you receive by email and within the Releventful app.

Notification preferences are personal to each user. Changing your preferences does not change the notification settings for other team members on your account.

Your preferences are organized by notification category. Use the toggle beside each option to enable or disable that notification.

Important: Turning off a notification only affects your user profile. Other team members will continue to receive notifications based on their own preferences.

The All Event Notifications setting controls whether notifications are enabled by default across all of your events.

Turning this setting off stops notifications that depend on your account-wide event notification setting. Portal communication preferences will also be unavailable while this setting is off.

If you only want notifications for certain events, you can turn off All Event Notifications and enable notifications individually from the settings for each applicable event.

We generally recommend leaving this setting enabled unless you plan to manage notifications separately for each event.

These settings control notifications about activity within an event portal.

Receive an email and an in-app notification when new portal message activity requires your attention.

Receive an email and an in-app notification when a document is shared through an event portal.

Receive an email and an in-app notification when a client or another portal participant completes a To-Do.

These preferences allow you to manage contract, payment, proposal, and invoice-sharing notifications separately.

Receive an email and an in-app notification when a contract is signed.

Disabling this setting does not turn off payment notifications.

Receive payment-related emails and in-app notifications, including applicable payment reminders, payment confirmations, and failed-payment notices.

Disabling this setting does not prevent clients from receiving transactional messages related to their own payments, such as a payment refund confirmation.

Receive a copy of an invoice-sharing email when you send an invoice to a client.

Turn this setting off if you do not need a copy of emails you send when sharing invoices.

Receive an email notification when a client accepts a proposal.

These preferences control notifications related to employee scheduling.

Receive an email and an in-app notification when scheduling activity requires a response or action.

Receive an email and an in-app notification when an employee schedule is changed or canceled.

Receive an email and an in-app notification when an employee submits a time-off request.

Receive an email and an in-app notification when a new inquiry is submitted through your Releventful website lead form.

Because notification preferences apply separately to each user, we recommend that every team member review their own settings.

For example:

If you stop receiving an expected notification, first verify that: