Event Communication
The Releventful client & vendor portal is designed specifically for the event industry to simplify event communication and to solve common problems that occur in events.
One Version of the Truth | Managing Client & Vendor Communication
For an event, you are often tasked with communicating with multiple vendors and multiple clients to coordinate your business activities. Should there be a breakdown in any one of the streams of communication between your clients or vendors this could result in broken promises, strained client/vendor relations and additional effort required by you and your team to ensure that all of the details of the event are communicated correctly among all involved parties.
With Releventful, all client & vendor communication that originates from Releventful will be stored and archived in the event as one single version of the truth to avoid these timely and costly breakdowns of communication.
Releventful’s Business Communication Platform | Managing Your Business Communication
As an event business owner, establishing your brand, your mission and your company values are some of the first things that you do. Your mission and your company values drive your business culture and how you communicate with your client.
With Releventful’s Business Communication Platform, you can create a team for each of your events where you or designated admins will have access to view & monitor all communication that your employees are having with your clients & vendors.
Being able to view & monitor all event communication
Allows you to ensure your mission and your company values are being upheld by your employees
Allows you to address any communication issues in a timely fashion
Allows you to seamlessly transition an event to another employee
Quickly gets your event team on the same page
Creating an Event Message
In the portal click Messages to open the Message management screen
Click New Message
Enter a Subject
In the To text area, type in the name of the person or business you would like to send the message to
Enter your message in the text area
Click Send to send the email immediately or Save to save it for later
Load a Message from a Template
To use an existing email template, click Choose Template and click on the template you would like to use.
I do not see the person or business I would like to send the message to
To add a new contact to the portal
Click on Contacts in the portal home screen
Click Manage Contacts
Contact Options
To add another client, choose Add Client
To add another business or person to the event, choose Add Contact
How do I send an email ONLY to my employees on the event?
In the portal click Messages to open the Message management screen
Click New Message
Enter a Subject
In the To text area, type in your business name and choose your business. This will automatically create an email for all of the employees you have added to the event.
Enter your message in the text area
Click Send to send the email immediately or Save to save it for later
Opting Out of Event Emails
If you do not want to receive emails notifications for an event
In the portal home screen, click the Settings button (icon shown above) and choose
Email Settings
In the I want to be emailed updates for this event dropdown menu, choose No
Opting Out of All Event Emails
If you do not want to receive any email notifications for ANY event
Click on Settings in the side navigation (icon shown above)
Click on Communication Preferences
Uncheck the Enable email notification for all events checkbox
ℹ️ Note: even if this setting is off, you can still go into any event and opt-in to receiving emails for those specific events.