Stop future automatic collections for the selected client and invoice without removing its payment history.
Steps
Open the client's invoice and choose Payments.
Open a payment and find the client's Auto-Pay section.
Select Un-enroll Client from Auto-Pay and complete the confirmation.
Check the saved Auto-Pay status and review any payment already processing.
Client self-service
A client can use the Un-enroll from Auto-Pay option in their payment view when it is available. The business action above lets an authorized team member do this for that client on the selected invoice.
Scope matters
This is not a blanket change to every client or every invoice. It does not reverse a completed charge or prove an in-progress transaction was cancelled. Editing or disabling a reusable payment schedule is separate from the client's existing Auto-Pay authorization.