Use the employee-scheduling communication setting when your account supports SMS scheduling notices.
Steps
Open Settings > Communication preferences > Employee Scheduling Settings.
Review the SMS scheduling option available in your account.
Choose the intended setting and save/wait for confirmation.
Check that the employee has the correct supported phone number and relevant notification preferences before relying on a text.
Availability and delivery
The setting appears only when the account and your permissions support it. It does not add an SMS service to a plan or guarantee delivery. Scheduling email/in-app choices and a staff member's portal access are separate settings.
