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Choose staff scheduling SMS notifications

Use the employee-scheduling communication setting when your account supports SMS scheduling notices.

Written by Erin Pender

Use the employee-scheduling communication setting when your account supports SMS scheduling notices.

Steps

  1. Open Settings > Communication preferences > Employee Scheduling Settings.

  2. Review the SMS scheduling option available in your account.

  3. Choose the intended setting and save/wait for confirmation.

  4. Check that the employee has the correct supported phone number and relevant notification preferences before relying on a text.

Availability and delivery

The setting appears only when the account and your permissions support it. It does not add an SMS service to a plan or guarantee delivery. Scheduling email/in-app choices and a staff member's portal access are separate settings.

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