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Controlling What Scheduled Staff Can See

Learn how to control what scheduled staff can see in the event portal by managing their permissions and reviewing their staff-facing view.

Written by Naomi Sherman

Review the staff-facing event sections and permissions so scheduled employees see what they need for their shift.

Why this matters

Roles, brand access, event assignments, and notification choices work together. Review each of them so employees can do their jobs without seeing unrelated business or client information.

Before you start

You may need an owner or administrator role to change employee access or account-level preferences.

In Releventful

  1. Click Settings

  2. Click Employees

  3. Click Manage Employees

  4. Select the correct person and review their Feature Permissions

  5. Select the feature you wish to update permissions

  6. Use the drop down next to the Releventful feature to select either Do Not Grant This Access or Allow Access

  7. Navigate to Event Portal Management

  8. Use the drop down next to portal features to select their access and notifications

  9. Click Save Draft or Apply Permissions

Login as the employee and review their portal access to confirm the resulting view.

A useful decision

Before completing this task, compare the change with a sample record of the same kind. This confirms that the client, employee, amount, or timing affected is the one you intended.

Check the result

Check the person's access and notifications from their role. Review their event assignments separately.

Important to know

A role, brand assignment, and event assignment can each limit access. A missing alert may also be caused by the employee's communication preferences.

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