Match deposits and batches to the underlying payments and dates. Use the payment report when reconciling your bank activity.
Why this matters
The event invoice brings together what the client owes, what was requested, and what was received. Review the balance and provider result before changing a schedule, recording a payment, or promising a refund.
Before you start
Open the correct event and invoice. Confirm the existing balance and any recorded payments.
In Releventful
Click Reports > Paid Payments, then set the same date range and brand as the provider batch.
Click Download if you need a copy and match each transaction amount and ID with the provider dashboard.
Compare the provider's funding date and net deposit with the bank entry; investigate any difference before reconciling.
How to make the most of this step
An invoice can show a successful payment before the provider deposits funds in the bank. Use the provider dashboard's transaction, batch, and funding details to reconcile the deposit with invoice payments. Compare amounts and dates before concluding a payment is missing.
A useful decision
Use the configured provider's transaction status to confirm whether funds moved. An invoice can show a successful payment before the bank deposit arrives; a refund must be confirmed separately.
Check the result
Review the updated invoice, payment schedule, and client balance. Confirm live payment or refund results with the provider.
Important to know
Editing an invoice record is different from collecting or returning money. Confirm online payment or refund results with the configured provider.