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Releventful Payments

Learn how to review your Releventful Payments setup, accepted payment methods, and client checkout experience before collecting payments.

Written by Naomi Sherman

Review the account's payment setup and the invoice's available methods before collecting a live payment.

Why this matters

The event invoice brings together what the client owes, what was requested, and what was received. Review the balance and provider result before changing a schedule, recording a payment, or promising a refund.

Before you start

Open the correct event and invoice. Confirm the existing balance and any recorded payments.

In Releventful

  1. Click Settings > Payment Setup > Payment Processor and check the selected processor and accepted methods.

  2. Use Save or Update Payment Processor after an approved change; do not enter a payment in an invoice to test credentials.

  3. Open a sample invoice checkout to check the client-visible methods before collecting a live payment.

A useful decision

Use the configured provider's transaction status to confirm whether funds moved. An invoice can show a successful payment before the bank deposit arrives; a refund must be confirmed separately.

Check the result

Review the updated invoice, payment schedule, and client balance. Confirm live payment or refund results with the provider.

Important to know

Editing an invoice record is different from collecting or returning money. Confirm online payment or refund results with the configured provider.

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