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Managing Employee Access Across Multiple Brands

Learn how to manage employee access across multiple brands so team members only see the businesses and information relevant to their roles.

Written by Naomi Sherman

Assign only the brands the employee works with. Switch brands to confirm their records and reports are scoped correctly.

Why this matters

Roles, brand access, event assignments, and notification choices work together. Review each of them so employees can do their jobs without seeing unrelated business or client information.

Before you start

You may need an owner or administrator role to change employee access or account-level preferences.

In Releventful

  1. Click Settings

  2. Click Employees

  3. Click Manage Employees

  4. Select the employee from your team

  5. Navigate to Business Access, under Employee Details

  6. Enter the name of the brand that they should have access tow

  7. Select the brand

  8. Click Save Details

To limit a brand access, select Employee in the Administrative Access section, and then click Save Details. Reopen the employee to confirm the chosen Business Brands.

Note: Navigate to the Dashboard from the Main Menu, then New Event from the top bar, choose the Business Brand in Event Basics, click Save and reopen the event to confirm its brand.

A useful decision

Access may depend on the role, the selected business brand, and an event assignment. Test the intended task with a representative employee account before broadening permissions.

Check the result

Check the person's access and notifications from their role. Review their event assignments separately.

Important to know

A role, brand assignment, and event assignment can each limit access. A missing alert may also be caused by the employee's communication preferences.

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