Keep each event conversation with the people who need to take part.
Steps
Open the event portal and select Messages.
Open an existing conversation or choose New Message.
Review the participants. Use Add/Remove people from this message when you need to change who is included.
Write the message, review attachments and select the send action when it is ready.
Choose recipients carefully
Each conversation has its own participants. Adding a person to one message does not mean every event contact or employee can see every conversation. An email-only recipient does not automatically receive full portal access.
Drafts, templates and scheduled messages
Use a saved template as a starting point when appropriate, then check the final wording and recipients. Saving a draft is different from sending a message. Review scheduled messages in the scheduling tools; editing a reusable template does not by itself prove an existing pending message changed.
Notifications
Message notifications depend on the participants, account settings and personal preferences. Review the conversation itself for its current messages rather than treating an email notification as the full record.
