Set the days and hours when staff can meet clients, then test a sample booking.
Why this matters
A bookable time depends on the host's hours, time zone, existing Releventful bookings, and any outside calendars the host chose to check. Test the client-facing slot before offering it.
Before you start
Check the team's time zone, assigned employee, Releventful calendar and any enabled outside-calendar checks before offering a time.
In Releventful
Click Settings
Click Rae AI
Click Sales Guidance & Rules under Configure Rae
Click Change Settings under Requirements, Availability and Team Actions
Choose the appointment host and time zone
Click Add Appointment Hours
Select a Day, Start Time and End Time
Click Save
Check the saved settings for a sample date to verify an offered time.
A useful decision
Outside calendar connections check busy times only on selected calendars. If the check is required but the connection is unavailable, booking pauses; reconnect it or change the setting, then test again.
Check the result
Check the appointment in the calendar and tell the client the confirmed time and location.
Important to know
The iCalendar link is a viewing feed. Google or Outlook busy times affect booking only when the host connects and selects calendars under Your appointment calendars and enables the check.