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Using Hourly Delays in Workflows

Learn how to use hourly delays to schedule short-interval workflow follow-ups and verify they send at the intended time.

Written by Naomi Sherman

Use hourly delays for short follow-up intervals, then preview the expected send time for a sample event.

Why this matters

A workflow repeats work for the right event at the right time. Rae can prepare a complete draft quickly; your team then checks every starting condition, recipient, message, and task before publishing.

Before you start

Know the event or lead condition that should start the workflow and who should receive each action.

In Releventful

  1. Open the event type's draft and click the message item.

  2. In timing, select the starting point, set the unit to hours and enter the number of hours.

  3. Click Save draft and Try the client portal to inspect the actual send time; adjust and save again if it falls outside working hours.

A useful decision

Timing depends on the chosen starting point and the event's dates. Use a sample event to check the actual due time and time zone, especially after an event date changes.

Check the result

Preview a matching example and monitor the first live run. Confirm any message reached the intended person.

Important to know

A saved draft is not live. New items begin off for review. A published workflow can send real messages or create tasks when its conditions are met; existing events require their own impact review.

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