Releventful Pay enables you to offer credit card and ACH payment options to your clients. This article describes the two available payment methods and the processing time for each type.
Synchronous (Immediate)
Credit and debit card transactions are immediately processed through Releventful Pay. If there is an error from the card details the client provides, the error is presented immediately to the client. They can choose to correct the details provided to fully process their transaction in real time.
Asynchronous (Not Immediate)
ACH payment transactions are asynchronous and not immediate. These payments can sit in a processing status for about 2-3 day's time.
When a customer picks an ACH payment transaction, Releventful will mark the payment as processing until the payment has been processed successfully.
Failed Asynchronous Payments
If one of these transactions fails, a notification will appear in the notification menu within your Releventful account informing you of this failure.