Why Payment Schedule Amounts May Change
Payment schedules allow you to automatically request payments from clients at specific points during the planning process. Most schedules include an initial deposit followed by additional payments leading up to the event.
When a payment schedule uses percentage-based payments, the requested payment amounts may automatically update if the invoice total changes.
This is expected behavior and ensures that:
• your payment schedule always matches the invoice
• the correct balance is collected
• no manual recalculations are required
How Payment Schedules Work
Payment schedules typically include:
Deposit Payment – a flat amount or percentage due immediately to secure the event
Additional Payments – percentage-based payments due at specific times before the event
Example schedule:
Deposit: $500 due immediately
Payment 2: 50% due 30 days before event
Payment 3: 50% due 10 days before event
Deposit Payments
Deposit payments can be configured as either:
• a flat amount (ex: $500)
• a percentage of the invoice total
Deposits are typically used to secure the booking.
Percentage-Based Payments
All payments after the deposit are typically configured as percentages of the invoice total.
When setting up your payment schedule, the total of all percentage payments should equal 100% to ensure the entire invoice balance is collected.
Example:
• Payment 2: 50%
• Payment 3: 50%
Total = 100%
When Payment Amounts Automatically Adjust
Payment amounts may automatically update when:
• line items are added or removed
• taxes or service fees change
• discounts are applied
• the overall invoice total increases or decreases
Releventful automatically recalculates the remaining payments so the final balance matches the invoice.
Example Scenario 1: Invoice Changes Before Any Payments Are Made
Invoice Total: $1,000
Payment schedule:
Deposit: $500
Payment 2: 25%
Payment 3: 25%
Payment 4: 25%
Payment 5: 25%
If the invoice total changes before any payments are made, the percentage payments simply update to reflect the new total.
Example Scenario 2: Invoice Changes After a Payment Has Been Made
Original invoice total: $1,000
Payments made:
Deposit: $500
Payment 2: $125 (25%)
Remaining balance: $375
Later, the client adds additional services and the invoice increases to $1,500.
Because the invoice increased, the remaining payment requests will update to reflect the new remaining balance.
To ensure the final balance is accurate:
• the remaining percentage payments adjust
• the final payment incorporates any difference from earlier payments
This guarantees the invoice is fully paid without requiring manual recalculation.
Important: Balance Adjustments Are Applied to the Final Payment
If earlier payments were calculated before the invoice changed, any remaining balance differences are automatically added to the final payment request.
This ensures the invoice total is always fully accounted for.
Editing a Payment Schedule Manually
If you manually change the amount of a scheduled payment inside the invoice, the payment schedule will be removed.
You will see the following message:
"A payment schedule is currently managing this payment, do you want to remove the payment schedule?"
If confirmed:
• the payment schedule will no longer manage the invoice
• all payment requests will become fixed amounts
• future invoice changes will not update payment amounts automatically
At that point, payment adjustments must be managed manually.
Important Notes
• Percentage payment schedules should total 100%
• The final payment always adjusts to ensure the invoice balance is correct
• Removing the payment schedule disables automatic recalculation
Additional Resources
For step-by-step instructions on creating payment schedules, see:
