We always welcome ideas from our customers on desired enhancements to the Releventful platform! If you have an idea that you would like to share with the Product & Development Team regarding features and functionality that you would like to see in our software, please share those ideas with us.
Submitting a Request
To submit a feature request to our team for review and consideration, please follow the steps outlined below:
Submit your feature request to the Releventful Support Team through the Releventful Assist icon in the bottom right-hand corner of Releventful.
When selected the Releventful Assist icon is selected, you will see a ticket form option for "Releventful Feature Request Form." Select this to proceed with detailing the requested feature.
When submitting your feature request, ensure that you include specific details for your desired use case and the workflow you are looking to solve for. It could be that there is an existing option within the current features and functionality to solve for your need. The Support Team can explain these to you in further detail if there is an existing option available. The more details you can provide, the easier it is for our team to support you and/or send the suggestion to the Product & Development Team for further review.
Once your form is submitted, the details will be passed along to our Product & Development Team for review. Your ticket will be marked as resolved and closed at that time.
Look for our update articles in the What's New category on our help center for our product release notes once a quarter. If one of your feature requests is included in an update, you will see it outlined and described in our notes here on a quarterly basis.
The Feature Request Review Process
Our team very carefully and methodically considers all requests from our customers globally. To increase the chances that your idea will be picked, make sure to include as much detail as you can about what you're requesting, why you're requesting it, and how it will make a difference.
The Feature Request Update Process
While we cannot add every feature that is requested, we do take all of the suggestions we receive into consideration. Our team follows a detailed process as we review submitted feature requests. Through the review process, we evaluate the request to see if it fits into our global design for Releventful and if it makes sense as a future enhancement for all of our customers at large.
If a feature request is approved and added to the overall product roadmap during the review process, timelines for the addition can vary depending on the complexity of the feature request. Some features are easier to add into the platform than others; while other features and enhancements can take more time and rigorous development work to implement.
Feature Request FAQs
When is Releventful Updated?
Releventful targets 4 main quarterly updates a year and schedules smaller monthly updates as needed. Feature request updates are most often targeted for a main quarterly update.
I found a bug with Releventful, should I submit a feature request?
Bugs or unexpected behaviors or errors with Releventful should not be submitted as a feature request. Simply open up a new chat with a Releventful team member using the "Releventful Assist" button in the lower right hand corner to let our team know. This is the best and fastest way to let our team know so we can provide assistance.
Why was my feature request closed?
Our feature request system will automatically close submitted feature requests. Rest assured, your request was received and submitted to our team and will follow the Feature Request process outlined above.