Skip to main content
Add an Employee to Your Account

Create new employee accounts and set their access permissions

Erin Pender avatar
Written by Erin Pender
Updated over 2 months ago

Add an Employee to Your Account

To add an employee to your account

  1. Click on the settings icon in the side navigation (icon shown above)

  2. Click on Employees, then Manage Employees

  3. Click the Create Employee button

  4. Fill out all the employees’ first name, last name and email address, etc.

  5. Add their Releventful user role(s) to ensure they have the correct level of access.

  6. If you want your employee to be given admin access to Releventful, choose Admin, otherwise choose Employee.

  7. Give your employee an initial password

  8. Type in a personal Welcome Message

  9. Click Create to create the employee & send a welcome email or Create & Add to send a welcome email and then create another employee.

Important: all employee accounts must have unique email addresses.


Releventful User Roles / User Types

Releventful supports 8 user roles / user types to give you control over what your employees have access to in their account.

  1. Contractor

  2. Event

  3. Invoice

  4. Sales

  5. Calendar Only (Professional Plan Only)

  6. Scheduling Role (Professional Plan Only)

  7. Admin

  8. Account Owner

  9. Inventory Read

  10. Inventory Read/Write

Contractor Role

Permission Area

Access

Reporting

No

Event Calendar

View their events

Request Time Off

Yes

Event Portal Management

Only their events

Event Portal Permissions

Full access

Edit Event Details

Only their events

Add/Remove Portal Employees

No

Add/Remove Event Clients

Yes

Add/Remove Event Contacts

Yes

Sales Pipeline

Only their pipelines

Song Management (DJ Add-On)

Yes

Portal Template Edit

No

Package Template Edit

No

Add-On Template Edit

No

Payment Schedule Edit

No

Email Template Edit

No

Lead Form Template Edit

No

Proposal Template Edit

No

Contract Template Edit

No

Contact Edit

No

Contract Create

No

Add Event

No

Add Invoice to Event

No

Add Invoice without an Event

No

Employee Scheduling

No

Inventory Access

No

The Contractor role grants your employee full access to individual events throughout the entire sales booking processes and throughout the event planning process as well. The key with the contractor role is that they will ONLY have access to events they have been assigned to or events they are the sales rep on. This means they can see the lead in the sales pipeline, send them proposals, invoices, request payment, and they can access the portal and manage the event information.


Event Role

Permission Area

Access

Reporting

No

Event Calendar

View their events

Request Time Off

Yes

Event Portal Management

Only their events

Event Portal Permissions

Edit Event Details

No

Add/Remove Portal Employees

No

Add/Remove Event Clients

No

Add/Remove Event Contacts

No

Sales Pipeline

None

Song Management (DJ Add-On)

Yes

Portal Template Edit

No

Package Template Edit

No

Add-On Template Edit

No

Payment Schedule Edit

No

Email Template Edit

No

Lead Form Template Edit

No

Proposal Template Edit

No

Contract Template Edit

No

Contact Edit

No

Contract Create

No

Add Event

No

Add Invoice to Event

No

Add Invoice without an Event

No

Employee Scheduling

No

Inventory Access

No

The Event role grants your employee access to only the events they are assigned to. They will not have access to change the event details, view invoices, sales data, business reports, or any of the setup templates.


Invoice Role

Permission Area

Access

Reporting

Yes

Event Calendar

Yes

Request Time Off

Yes

Event Portal Management

No

Event Portal Permissions

None

Edit Event Details

All events

Add/Remove Portal Employees

No

Add/Remove Event Clients

Yes

Add/Remove Event Contacts

No

Sales Pipeline

None

Song Management (DJ Add-On)

No

Portal Template Edit

No

Package Template Edit

Yes

Add-On Template Edit

Yes

Payment Schedule Edit

Yes

Email Template Edit

No

Lead Form Template Edit

No

Proposal Template Edit

No

Contract Template Edit

Yes

Contact Edit

Yes

Contract Create

Yes

Add Event

No

Add Invoice to Event

Yes

Add Invoice without an Event

Yes

Employee Scheduling

No

Inventory Access

Yes

The Invoice role grants your employee access to manage events, change the event details, create proposals and invoices, view the business reports, and manage some of the setup templates.


Sales Role

Permission Area

Access

Reporting

Yes

Event Calendar

Yes

Request Time Off

Yes

Event Portal Management

Only unbooked events

Event Portal Permissions

Full access to unbooked events

Edit Event Details

Yes

Add/Remove Portal Employees

No

Add/Remove Event Clients

Yes

Add/Remove Event Contacts

Yes

Sales Pipeline

Yes

Song Management (DJ Add-On)

No

Portal Template Edit

Yes

Package Template Edit

No

Add-On Template Edit

No

Payment Schedule Edit

Yes

Email Template Edit

Yes

Lead Form Template Edit

Yes

Proposal Template Edit

Yes

Contract Template Edit

Yes

Contact Edit

Yes

Contract Create

Yes

Add Event

Yes

Add Invoice to Event

Yes

Add Invoice without an Event

Yes

Employee Scheduling

No

Inventory Access

No

The Sales role grants your employee access to manage events, change the event details, create proposals and invoices, view the business reports, and manage some of the setup templates, and view all of the leads in the sales pipeline.

ℹ️ Note: You can also automatically remove sales rep access from the portal after the event is booked by changing the Portal Sales Rep Setting in

  • Click on Settings in the side navigation

  • Click in Event Settings, then Portal Sales Rep


Calendar Role Only (Scheduling Add-On Only)

Permission Area

Access

Reporting

No

Event Calendar

View scheduled events

Request Time Off

Yes

Event Portal Management

No

Event Portal Permissions

None

Edit Event Details

No

Add/Remove Portal Employees

No

Add/Remove Event Clients

No

Add/Remove Event Contacts

No

Sales Pipeline

No

Song Management (DJ Add-On)

No

Portal Template Edit

No

Package Template Edit

No

Add-On Template Edit

No

Payment Schedule Edit

No

Email Template Edit

No

Lead Form Template Edit

No

Proposal Template Edit

No

Contract Template Edit

No

Contact Edit

No

Contract Create

No

Add Event

No

Add Invoice to Event

No

Add Invoice without an Event

No

Employee Scheduling

No

Inventory Access

No

The Calendar Only role is a special role for employee scheduling. This role is for employee that ONLY need access to view their schedule and request time-off.


Scheduling Role

Permission Area

Access

Reporting

No

Event Calendar

No

Request Time Off

No

Event Portal Management

No

Event Portal Permissions

No

Edit Event Details

No

Add/Remove Portal Employees

Yes

Add/Remove Event Clients

No

Add/Remove Event Contacts

No

Sales Pipeline

No

Song Management (DJ Add-On)

No

Portal Template Edit

No

Package Template Edit

No

Add-On Template Edit

No

Payment Schedule Edit

No

Email Template Edit

No

Lead Form Template Edit

No

Proposal Template Edit

No

Contract Template Edit

No

Contact Edit

No

Contract Create

No

Add Event

No

Add Invoice to Event

No

Add Invoice without an Event

No

Employee Scheduling

Yes

Inventory Access

No

The Scheduling role grants your employee permission to schedule staff, approve/decline time off requests and access the employee scheduling reports.


Admin Role

Permission Area

Access

Reporting

Yes

Event Calendar

Yes

Request Time Off

Yes

Event Portal Management

Yes

Event Portal Permissions

Yes

Edit Event Details

Yes

Add/Remove Portal Employees

Yes

Add/Remove Event Clients

Yes

Add/Remove Event Contacts

Yes

Sales Pipeline

Yes

Song Management (DJ Add-On)

Yes

Portal Template Edit

Yes

Package Template Edit

Yes

Add-On Template Edit

Yes

Payment Schedule Edit

Yes

Email Template Edit

Yes

Lead Form Template Edit

Yes

Proposal Template Edit

Yes

Contract Template Edit

Yes

Contact Edit

Yes

Contract Create

Yes

Add Event

Yes

Add Invoice to Event

Yes

Add Invoice without an Event

Yes

Employee Scheduling

Yes

Inventory Access

Yes

The Admin role grants your employee full access to everything in Releventful. The only area they cannot change, cancel, or delete the Releventful account.


Account Owner Role

Permission Area

Access

Reporting

Yes

Event Calendar

Yes

Request Time Off

Yes

Event Portal Management

Yes

Event Portal Permissions

Yes

Edit Event Details

Yes

Add/Remove Portal Employees

Yes

Add/Remove Event Clients

Yes

Add/Remove Event Contacts

Yes

Sales Pipeline

Yes

Song Management (DJ Add-On)

Yes

Portal Template Edit

Yes

Package Template Edit

Yes

Add-On Template Edit

Yes

Payment Schedule Edit

Yes

Email Template Edit

Yes

Lead Form Template Edit

Yes

Proposal Template Edit

Yes

Contract Template Edit

Yes

Contact Edit

Yes

Contract Create

Yes

Add Event

Yes

Add Invoice to Event

Yes

Add Invoice without an Event

Yes

Employee Scheduling

Yes

Inventory Access

Yes

The account owner has full access to everything in Releventful including changing, cancelling, and deleting the Releventful account.


Inventory Read

Permission Area

Access

Reporting

No

Event Calendar

No

Request Time Off

No

Event Portal Management

No

Event Portal Permissions

No

Edit Event Details

No

Add/Remove Portal Employees

No

Add/Remove Event Clients

No

Add/Remove Event Contacts

No

Sales Pipeline

No

Song Management (DJ Add-On)

No

Portal Template Edit

No

Package Template Edit

No

Add-On Template Edit

No

Payment Schedule Edit

No

Email Template Edit

No

Lead Form Template Edit

No

Proposal Template Edit

No

Contract Template Edit

No

Contact Edit

No

Contract Create

No

Add Event

No

Add Invoice to Event

No

Add Invoice without an Event

No

Employee Scheduling

No

Inventory Access

View Only access of the Inventory Management Menu


Inventory Read/Write

Permission Area

Access

Reporting

No

Event Calendar

No

Request Time Off

No

Event Portal Management

No

Event Portal Permissions

No

Edit Event Details

No

Add/Remove Portal Employees

No

Add/Remove Event Clients

No

Add/Remove Event Contacts

No

Sales Pipeline

No

Song Management (DJ Add-On)

No

Portal Template Edit

No

Package Template Edit

No

Add-On Template Edit

No

Payment Schedule Edit

No

Email Template Edit

No

Lead Form Template Edit

No

Proposal Template Edit

No

Contract Template Edit

No

Contact Edit

No

Contract Create

No

Add Event

No

Add Invoice to Event

No

Add Invoice without an Event

No

Employee Scheduling

No

Inventory Access

Edit access of the inventory items


Adding a user role to an employee

To add a role to the employee start typing the role name in the User Roles text area and click on the Role to select it.

Removing a user role from an employee

To remove a user role from an employee, click on the X on the added user role to remove it, then Save your changes.


Adding an employee role to an employee

Employee roles are custom roles that you can create for scheduling your team. To add an employee role to your employee start typing the role name in the Employee Roles text area and click on the Role to select it.

Removing an employee role from an employee

To remove a employee role from an employee, click on the X on the added user role to remove it, then Save your changes.

Did this answer your question?