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Releventful Payments Setup Guide

Learn how to get started with Releventful Payments.

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Written by Releventful Support
Updated over 3 weeks ago

Releventful Payments (Powered by Payabli)

What is Releventful Payments?

Releventful Payments is our integrated payment processing solution, powered by Payabli. It allows you to:

  • Collect deposits, progress payments, and balances directly inside Releventful.

  • Provide clients with a seamless payment experience.

  • Keep everything in one place — proposals, contracts, and payments.

  • Protect your business with secure, compliant payment processing designed for the event industry.


Why Do I Need to Apply?

To process payments, every business must complete a payment application. This is not unique to Releventful — it’s a federal requirement for all payment processors.

The application ensures compliance with banking regulations and protects your business by verifying:

  • Who you are (KYC: Know Your Customer).

  • That your business is legitimate (KYB: Know Your Business).

Without this step, your business cannot legally or securely accept card or ACH payments.


How to Apply

  1. Complete the Releventful Payments application here:

  2. Upload all required documents (see below).

  3. Review everything before submitting to avoid delays.

Approval Timeline: Most applications are approved within 24–48 hours once documentation is complete.

When completing the application form, please be sure to agree to the Terms and Conditions before submitting the form. To do this, step through each page in the form and follow the prompts as outlined below.


Path to Fast Approval

Follow these tips to avoid delays (from Payabli’s Path to AutoApproval):

  • Complete all required fields — don’t leave blanks.

  • Provide all supporting documentation upfront.

  • Use correct formats (MM/DD/YYYY for dates, no dashes in EIN, no nicknames/initials in names).

  • Match details exactly (e.g., driver’s license address must match the application).


Required Information & Documents

Owner Information

  • Valid, non-expired driver’s license or passport.

  • Social Security Number.

  • Residential address (P.O. Boxes not accepted).

Business Information

  • EIN/SS4 letter from the IRS.

  • Articles of incorporation or valid business license.

  • Physical business address (no P.O. Boxes).

  • Active website (or expected go-live date).

Banking Information

  • Voided business check OR official bank letter with account/routing numbers.

Financial Information (only for higher-volume merchants)

  • Six months of business bank statements.

  • Financial statements (P&L, balance sheet) for businesses requesting higher limits.


Processing Limits

  • Starting limits: Typically $25,000–$100,000/month.

  • Increases available: Provide proof of contracts, business growth, or financials.


Common Issues That Cause Delays

  • Incorrect SSN or date of birth.

  • Using nicknames, middle initials, or punctuation in names/titles.

  • Providing a P.O. Box instead of a physical address.

  • Inactive or unverifiable website.

  • Missing or mismatched bank details.

  • Missing financial statements for high-volume requests.


FAQs

Q: How new can my business be to apply?
Even startups can apply. You may be asked for a business plan, projected volume, or signed contracts.

Q: How long does approval take?
24–48 hours if all documentation is complete. Manual reviews may take longer.

Q: Why do you need my SSN/ID?
Federal regulations require verification of business owners (25%+ ownership) or a control person (e.g., CEO, Director).

Q: How do I increase my processing limits?
Submit updated financials, proof of new contracts, and evidence of successful event completions.


Need Help?

  • Contact your Account Specialist.

  • Payabli’s underwriting team is available for additional application-specific questions.


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